POP was designed to support offline mail processing. With POP, normally e-mail messages are removed from the server and put on the local POP client. This places the data management and security responsibility in the hands of the user.

IMAP is better, offering both offline and online access, but like POP, IMAP does not offer advanced collaboration features such as scheduling and group scheduling, and task and contact management.

Xgenplus also has built-in support for non-desktop clients, such as Web browser clients supporting:

• Hypertext Markup Language (HTML)
• Compressed HTML (CHTML)
• SMS and FAX (FOIP)

XgenPlus also provides synchronization support to Microsoft Windows-based mobile devices / Smartphones etc, while basic POP-based and IMAP-based solutions would need additional server applications to support these clients. Support is included in XgenPlus for POP and IMAP clients such as Outlook Express as well.

Basic POP and IMAP e-mail systems were never designed to include this broader, richer set of collaborative capabilities, and for most organizations, basic e-mail services are not good enough to meet today?s competitive business environment, which requires greater worker productivity enabled by rich collaboration features.

For example, if an organization uses desktop client with an e-mail server other than XgenPlus and requires group scheduling, organizations would require a separate scheduling application with the servers supporting POP or IMAP infrastructure.